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Privacy Policy

Effective February 1, 2026

You keep ownership of your content and have rights over your personal data, subject to the operational, legal, safety, payment, and tax requirements described below.

1. Introduction

This Privacy Policy explains how NFLUENCER LLC, d/b/a Fanzzer ("Fanzzer", "we", "us", or "our") collects, uses, shares, and safeguards your personal data when you use our 18+ creator and fan platform ("Service"). This policy applies to fanzzer.com and all related properties.

2. Data We Collect

We collect information directly from you, automatically through your use of the Service, and from third parties as necessary.

Direct Collection:

  • Account information: name, email, phone, username, password
  • Identity and age verification: date of birth, government ID, photos, and verification status
  • Payment information: billing details, hosted checkout status, payment method tokens, processor identifiers, refunds, and chargebacks
  • Creator information: subscription price, tax details, payout method, wallet balance, payout queue status, and earnings records
  • Content: text, photos, videos, livestreams
  • Safety records: reports, moderation decisions, consent or release records where required, and account enforcement history
  • Profile information: bio, profile picture, verified badges
  • Communications: messages, support tickets, feedback

Automatically Collected:

  • Technical data: IP address, browser type, device type, OS
  • Usage data: pages visited, time spent, clicks, searches
  • Analytics: referring URL, features used, download history
  • Cookies and trackers: session identifiers, preferences, analytics
  • Location data: general location (country, city level)

Third-Party Data:

  • Payment processors: CCBill payment status, subscription identifiers, refund, renewal, and chargeback events
  • Payout processors: MassPay account onboarding status, payout execution, and transaction reconciliation records
  • Fraud prevention: third-party fraud detection scores
  • Identity verification: Veriff verification results, document authenticity status, and KYC compliance records
  • Authentication providers: Clerk account and session data needed to operate your account

Biometric & Facial Geometry Data Notice:

When creators complete mandatory age and identity verification, our KYC provider, Veriff, collects and analyzes a government-issued photo ID and a live facial selfie. Veriff analyzes facial geometry solely to authenticate the identification document, verify the creator's adult age (18+), and prevent fraudulent impersonation. Fanzzer does not store or process raw facial biometric templates on our own servers; all biometric verification is performed directly by Veriff pursuant to Veriff's Privacy Policy and data security standards. Biometric identifiers are retained and destroyed in accordance with Veriff's retention schedules and applicable state and international biometric privacy laws (including the Illinois Biometric Information Privacy Act (BIPA), Texas CUBI, and GDPR Article 9).

3. How We Use Your Data

We use your information for:

  • Account Management: Creating accounts, authentication, password resets
  • Payment Processing: Processing hosted checkout, subscriptions, one-time purchases, refunds, chargebacks, wallet credits, and manual payout queue records
  • Content Delivery: Hosting, storing, and distributing content
  • Fraud Prevention: Detecting fraud, preventing abuse, securing accounts
  • Legal Compliance: Tax reporting, responding to legal requests, KYC/AML
  • Service Improvement: Analytics, crash reporting, feature development
  • Communication: Support responses, notifications, updates
  • Marketing: Promotional emails (with opt-out available)
  • Safety: Enforcing our 18+ rules, consent requirements, content rules, and Terms of Service

4. Your Data Rights and Content Ownership

You retain ownership of your content and can exercise privacy rights over your personal data.

  • Content Ownership: You retain ownership and copyright in content you create
  • Access: You can request all data we hold about you at any time
  • Correction: You can correct inaccurate information in your account
  • Deletion: You can delete your account and request deletion of personal data, subject to permitted retention
  • Portability: You can request your data in a portable format
  • Export: You can download your content at any time

5. Data Deletion and Account Termination

When you delete your account, we remove or de-identify account data that is no longer needed, subject to legal, safety, payment, tax, and fraud-prevention retention requirements.

The deletion process:

  • Immediate: Your account becomes inaccessible immediately
  • Within 30 days: Profile data and user content are removed from active systems unless retention is required
  • Irreversible: Deleted data cannot be recovered
  • Limited Retention: Transaction, payout, tax, chargeback, safety, and legal records may be retained as described below

Exceptions - We retain only:

  • Tax records (7 years per IRS requirements)
  • Legal holds (as required by court order)
  • Payment, refund, chargeback, and payout records needed for processor reconciliation and accounting
  • Fraud prevention, safety, and Terms enforcement records for a limited period

6. Data Sharing and Third Parties

We share data only with necessary service providers and as required by law.

Essential Service Providers:

  • CCBill: Hosted checkout, payment card processing, subscription billing, refunds, chargebacks, and processor transaction records
  • MassPay: Global creator payouts, automated direct deposits, international wire transfers, and local digital wallet disbursements
  • Veriff: Identity, age, and biometric document verification for creators prior to monetization access
  • Clerk: Authentication, account management, multi-factor security, and session tokens
  • Cloudflare: CDN, hosting, streaming media infrastructure, DDoS mitigation, and safety scanning
  • Email Service: Transactional emails, billing notices, and security alerts

Required Sharing:

  • Tax authorities (for required tax forms and reporting)
  • Law enforcement (with valid legal process)
  • Court orders (subpoenas, warrants)
  • Child protection (NCMEC reports for CSAM)

What We Don't Do:

  • We do NOT sell your personal data to third parties
  • We do NOT share with marketers or advertisers
  • We do NOT share sensitive payment information except with payment processors and service providers needed to process transactions, prevent fraud, and comply with law
  • We do NOT share with data brokers

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience.

Types of Cookies:

  • Essential: Session management, authentication, security
  • Functional: Remembering preferences, language settings
  • Analytics: Usage patterns, feature improvements
  • Tracking: User behavior, fraud detection

Your Control: You can control cookies through browser settings. Disabling cookies may affect functionality. You can also opt-out of analytics tracking.

8. Data Security

We implement industry-standard security measures to protect your data:

  • HTTPS encryption for all data in transit
  • Encryption at rest for sensitive data
  • Secure password hashing and salting
  • Security reviews and testing appropriate to the Service
  • Access controls and role-based permissions
  • Intrusion detection and monitoring
  • Two-factor authentication available

Limitation: No security system is 100% secure. While we implement best practices, we cannot guarantee absolute protection. You are responsible for maintaining password security and protecting your account.

9. Content and Creator Data

Your content and Creator data have special protections:

  • Ownership: You retain full ownership and copyright of all content
  • License: You grant us only a license to host and deliver content
  • Creator Data: KYC, tax, wallet, payout queue, and payout information are processed by us and our verification, payment, accounting, and payout service providers
  • Safety Review: We may review, restrict, preserve, or remove content to enforce age, consent, legal, processor, and platform rules
  • Backup: Content is backed up for service continuity
  • Deletion: Content is removed from active user-facing systems when you delete your account unless preservation is required

10. Children and Minors

fanzzer.com is an adult-only platform strictly restricted to users eighteen (18) years of age or older.

  • We strictly prohibit anyone under 18 from registering, browsing, or utilizing the Service. This includes children under 13 protected by the Children's Online Privacy Protection Act (COPPA), as well as minors aged 13 through 17.
  • We do not knowingly collect, solicit, or maintain personal data from minors.
  • If we discover or suspect that an account belongs to, depicts, or was created by an individual under 18 years of age, we immediately and permanently terminate the account and expunge active personal data, except where preservation is required by law.
  • Any content involving or depicting minors (including Child Sexual Abuse Material - CSAM) is immediately purged and reported without exception to the National Center for Missing & Exploited Children (NCMEC) and appropriate law enforcement authorities.
  • Parents, guardians, or concerned parties may contact us immediately at privacy@fanzzer.com.

11. Data Retention Periods

We retain personal data only as long as necessary to satisfy operational, regulatory, safety, and legal requirements:

  • Active Accounts: Data retained while your account remains open and active
  • Deleted Accounts: Profile data and public content removed from active systems within 30 days of account deletion, unless preservation is legally mandated
  • 18 U.S.C. § 2257 Records: Performer age verification documents, government photo IDs, and signed model release agreements required under 18 U.S.C. § 2257 and 28 C.F.R. Part 75 are maintained for statutory periods mandated by federal law
  • Tax Records: 7 years in compliance with IRS and statutory financial reporting obligations
  • Payment and Payout Records: Retained as needed for accounting reconciliation, payment processor auditing, chargeback defense, and dispute resolution
  • Fraud and Safety Records: Retained as necessary to prevent repeat abuse, enforce bans, and protect user safety
  • Legal Holds: Retained as required pursuant to statutory mandates, active subpoenas, or court orders
  • Backups: Deleted data purged from disaster recovery backups within 90 days

12. GDPR Compliance (European Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request all personal data we hold about you
  • Right to Correction: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data (right to be forgotten)
  • Right to Restrict: Limit how we process your data
  • Right to Portability: Receive your data in portable format
  • Right to Object: Object to certain data processing
  • Right to Lodge Complaint: File complaint with data protection authority

Legal Basis: We process account, subscription, and content-delivery data to perform our contract with you; payment, tax, KYC, and safety records to comply with legal obligations; fraud, security, analytics, and enforcement data for legitimate interests; and marketing or optional cookies where consent is required.

13. CCPA Compliance (California Users)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the CPRA (CCPA/CPRA). Depending on your relationship with us, we may collect identifiers, commercial information, internet activity, geolocation at city/country level, professional or creator profile information, user content, inferences, and sensitive personal information such as government ID, payment-related information, and precise identity verification data when required.

  • Right to Know: What personal information we collect and how we use it
  • Right to Delete: Request deletion of personal information collected from you
  • Right to Opt-Out: Opt-out of the sale of your personal information (we don't sell it)
  • Right to Limit: Limit certain uses of sensitive personal information where the law provides that right
  • Right to Non-Discrimination: We don't discriminate for exercising your rights
  • Right to Correct: Correct inaccurate personal information

We do not sell personal information or share it for cross-context behavioral advertising. We use sensitive personal information only for account security, age and identity verification, payment processing, tax, safety, legal compliance, and other permitted business purposes.

14. International Data Transfers

Your data may be processed and stored in the United States or other countries where our service providers operate. When required, we use appropriate contractual and operational safeguards for these transfers, and we process your information according to this Privacy Policy and applicable law.

15. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be:

  • Announced via email to registered users
  • Prominently displayed on the website
  • Effective 30 days after notice (or sooner for safety)

Continued use of the Service after changes constitutes acceptance of the updated policy.

16. Contact Information

For questions about this Privacy Policy or to exercise your rights:

Email: privacy@fanzzer.com

We aim to respond to privacy requests within 15 working days, unless a longer period is permitted by law.

17. Data Protection Officer

For GDPR-related inquiries, contact us at privacy@fanzzer.com. We will identify any formally appointed data protection officer or EU/UK representative here if one becomes legally required. If you believe your rights have been violated, you may lodge a complaint with your local data protection authority.